NOW IN EFFECT

European Accessibility Act compliance

The EAA is now legally enforceable across the EU, and each member state sets its own penalties. Is your website ready?

June 28, 2025
Enforcement date (passed)
87 million
People in the EU with a disability
27 Countries
EU member states affected
OVERVIEW

What is the European Accessibility Act?

The European Accessibility Act (EAA) is EU legislation that requires businesses to make certain products and services accessible to people with disabilities. As of June 28, 2025, the EAA is now legally enforceable across all EU member states.

The directive aims to eliminate barriers that prevent approximately 87 million Europeans with disabilities from fully participating in society and the economy. For websites and online services, this means compliance with specific accessibility standards based on WCAG 2.1 Level AA.

Legally binding

The EAA is not a recommendation, it’s EU law. All member states must enforce compliance and impose penalties for violations.

Penalties per country

Each member state sets its own penalties, from fines to orders to fix a non-compliant service.

Based on WCAG 2.1

EAA compliance is measured against EN 301 549, which builds on WCAG 2.1 Level AA. A new version based on WCAG 2.2 was published in September 2026.

Applies to all EU member states

If you sell to EU consumers, you must comply regardless of where your business is located.

SCOPE

Who must comply with the EAA?

The EAA applies to a wide range of businesses that serve consumers in the EU. If you sell products or services online to consumers, you’re likely affected.

E-commerce & online stores

Businesses selling products or services online to consumers need to make their website, product pages, shopping cart and checkout accessible.

✓Online retailers (Shopify, WooCommerce, Magento, etc.)
✓Marketplaces and booking platforms
✓Subscription-based services
✓Digital product sellers

Consumer banking services

Online banking, payments, consumer credit and investment services for consumers must be accessible to all users.

✓Online banking portals
✓Payment services and e-money
✓Consumer credit and mortgages
✓Investment services for consumers

Communication, media & e-books

Phone, internet and messaging services, access to TV and streaming, and e-books must meet EAA standards.

✓Phone and internet services
✓Messaging and calling apps
✓Websites and apps that give access to TV and streaming
✓E-books and e-reading software

Transportation & travel services

Websites, apps and e-tickets for air, bus, rail and waterborne passenger transport must be accessible to travelers with disabilities.

✓Flight and train booking platforms
✓Hotel and accommodation booking sites (as e-commerce)
✓Bus and ferry ticketing
✓Real-time travel information
Microenterprises exemption
Microenterprises providing services are exempt: businesses with fewer than 10 employees and an annual turnover or balance sheet total of no more than €2 million. Microenterprises that make or sell products are not exempt. Not sure which side you're on? Check with a legal advisor.
REQUIREMENTS

Technical accessibility requirements

In practice, the EAA’s web requirements are measured against EN 301 549, which builds on WCAG 2.1 Level AA. Your website should meet these standards across four key principles:

1

Perceivable

Users must be able to perceive the information being presented.

—Text alternatives for images (alt text)
—Sufficient color contrast ratios (4.5:1 minimum)
—Captions for videos and transcripts
—Adaptable content presentation
2

Operable

Users must be able to operate the interface.

—Full keyboard navigation support
—No keyboard traps or dead ends
—Visible focus indicators
—Sufficient time to read content
—No seizure-inducing content
3

Understandable

Content and operation must be understandable.

—Clear, consistent navigation
—Proper form labels and error messages
—Language attributes for content
—Predictable functionality
—Input assistance to prevent errors
4

Robust

Content must work with assistive technologies.

—Valid, semantic HTML structure
—Proper ARIA attributes
—Compatible with screen readers
—Works across browsers and devices
PENALTIES

Penalties for non-compliance

The EAA is now enforceable, and penalties vary by EU member state. Here’s what you need to know:

Business consequences

✓Damage to your brand reputation
✓Loss of customer trust and loyalty
✓Customers who can’t complete a purchase
✓Complaints and legal action by consumer organisations, depending on the country
✓Reduced market access across the EU
✓Competitive disadvantage against compliant businesses
Market impact

Beyond fines, an inaccessible website shuts out customers who want to buy from you. Making it accessible opens your products and services to everyone, including the millions of people in the EU with a disability.

HOW IT WORKS

How Scanluma helps with EAA compliance

Scanluma helps you work towards EAA compliance with automated monitoring based on WCAG 2.1 and 2.2, Levels A and AA.

1

Automated scanning

Add your website and start your first scan with one click. Scanluma checks it against WCAG 2.1 Level AA, the basis for the EAA, and shows every issue automated checks can find.

—Automated checks for WCAG 2.1 and 2.2, Levels A and AA
—Checks 50+ types of accessibility issues
—Results in under 10 seconds
—No installation required
2

Know exactly what to change

See the exact HTML element behind every issue detected and what needs to change. No guessing about where to look.

—Element-level detail per issue
—Plain-language explanation per issue
—Scan history to compare results
—Severity for every issue
3

Ongoing monitoring

Scanluma keeps scanning automatically, weekly on Free and daily on Pro, so new issues show up as you add new content or features.

—Automated weekly or daily scans
—Email notifications for new issues (Pro)
—Scan history (unlimited on Pro)
—PDF report per scan (Pro)
ACTION PLAN

What you need to do now

The EAA enforcement deadline has passed. Here’s a practical plan to get started and stay on track:

Step 1

See where you stand (today)

Add your website to Scanluma for free and run your first scan. In seconds, you see the issues automated checks can find, sorted by severity.

Step 2

Fix critical issues (week 1-2)

Use the Scanluma report to tackle the most critical accessibility violations first. Focus on issues that affect core user journeys like navigation, forms and product pages, then apply the same fixes to your checkout.

Step 3

Implement remaining fixes (week 3-4)

Address the remaining WCAG 2.1 Level AA issues. Then check what automated scans can’t, like keyboard use and screen reader flow, yourself or with an expert.

Step 4

Monitor & maintain (ongoing)

Scanluma keeps scanning automatically, weekly on Free and daily on Pro, so you catch new issues as you update your website.

FAQ

European Accessibility Act FAQs

The European Accessibility Act became enforceable on June 28, 2025. All covered businesses must now comply with the requirements or face penalties.

Yes. If you sell products or services covered by the EAA to EU consumers, you must comply regardless of where your business is located. This includes online stores, consumer banking, passenger transport and communication services. Services sold only to businesses are not covered.

The EAA is EU legislation that requires accessibility. WCAG is the technical guideline behind it: EAA compliance is measured against EN 301 549, which builds on WCAG 2.1 Level AA. Meeting WCAG 2.1 Level AA covers most of the EAA’s web requirements. The EAA also asks for other things, like publishing accessibility information about your service.

No, and no automated tool can. Scanluma automates testing against WCAG 2.1 Level AA (the technical basis for EAA web requirements) and finds many common issues. Some aspects, like content quality and keyboard or screen reader use, need manual review. Scanluma shows you what to change, but final responsibility rests with your business.

With Scanluma, you can start free with weekly monitoring of your homepage. Pro (€29.95/month) adds daily scans, up to 10 subpages, mobile device scans and unlimited history. The cost of the changes themselves depends on your website and the number of issues.

Each EU member state sets its own penalties, from fines to orders to fix or stop a non-compliant service. Beyond penalties, an inaccessible website loses customers who can’t use it.

All 27 EU member states must enforce the EAA: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

If you provide a service covered by the EAA, you must publish information on how it meets the accessibility requirements (Annex V), in your terms or an equivalent document. Most businesses do this with an accessibility statement that also lists known limitations and a contact for reporting issues.

Get your website ready for the EAA

The EAA is now enforceable. Get your website checked every week against WCAG 2.1 Level AA, the standard behind the EAA. Free, no credit card required.

Start monitoring free →